Why ITAM Must Include IoT - Managing the Overlooked IT Assets in Your Business
What if we told you that we’ve been ignoring a whole category of assets that should absolutely be part of ITAM?
Sustainability is now a KPI: How ITAM is powering Green IT
Let’s cut to the chase - sustainability isn’t a side issue anymore. It’s no longer just a line in your annual report or a feel-good initiative tagged onto a few recycling bins...
What is FinOps? The essentials of See, Save, Plan, Run
If you work in ITAM, FinOps is less of a leap than it looks. Both disciplines share the same core goals: visibility, cost control, and business value; just applied to different environments. This article walks through our See, Save, Plan, Run framework for cloud cost management and shows how your existing ITAM instincts translate directly into FinOps practice.
CMDB and ITAM: the real connection is the data, not the tools
If your CMDB and your ITAM platform disagree about a single asset, you don't have two systems of record. You have two guesses. That's the uncomfortable starting point for most organisations, even ones that are confident they've got this covered.
How to get real value from AI in ServiceNow SAM Pro
(part 5 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
AI has officially arrived in Software Asset Management. With the Yokohama and Zurich releases, ServiceNow introduced and expanded Now Assist for SAM Pro, bringing generative AI directly into the SAM workspace.
Scaling ServiceNow SAM Pro across a corporate group: how to manage multi-entity complexity with clarity & control
(part 4 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
Running SAM Pro in a single legal entity is challenging enough. Scaling it across a corporate group, with shared contracts, regional budgets, and multiple operating models, is where many SAM programs start to fracture.
This isn’t a tooling issue. It’s a structure and governance problem.
Why your “Unknown Software” keeps coming back in ServiceNow SAM Pro, and how to fix it
(part 3 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
The familiar frustration
If you manage ServiceNow SAM Pro, you’ve seen it: you run reconciliation, open your dashboards… and there it is again: a long list of “Unknown Software”. You cleaned it up last month. You standardised names. You taught your team the right conventions.
Beyond the license: Why ServiceNow SAM Pro isn’t plug-and-play
(part 2 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
ServiceNow SAM Pro is powerful – especially with the latest enhancements such as Guided Setup and Now Assist. It can normalise thousands of installations, reconcile entitlements, reclaim unused SaaS licences, and produce audit-ready positions.
The hidden data problem: Why your ServiceNow SAM Pro implementation stalls at 20%
(part 1 of the series "The ServiceNow SAM journey: From data chaos to intelligent control")
If you’ve implemented ServiceNow SAM Pro and still feel like you’re only scratching the surface, you’re not alone. Many teams put in months of effort, switch on the dashboards, and then hit an invisible ceiling. Compliance numbers don’t add up, Finance is skeptical, and “automation” feels a lot more manual than promised.
ServiceNow ITAM in 2025: From automation to intelligence - What it means for your SAM strategy
A Noventiq ITAM Services Insight
In today’s fast-moving digital landscape, IT Asset Management (ITAM) is stepping into the spotlight. You’re being asked to do more than just track assets, you need to optimize licenses, reduce risk, and build governance that sticks.