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What does a mature SAM program actually look like in practice? This blog explores the Run phase of ServiceNow SAM, where automated processes, smarter software management...
You’ve built the basics of your SAM program, now what? The Walk phase is where you start using ServiceNow SAM to tackle more complex licensing, optimize SaaS spend, improve compliance and reclaim unused licenses. In this blog, we walk through the practical steps that help you move from visibility to measurable control.
If you’re starting with SAM in ServiceNow, the biggest challenge is often knowing where to begin without trying to solve everything at once. This blog shows how the Crawl phase helps you build the visibility, data quality and foundations needed to create real value from your SAM program. In the past years Noventiq Northern Europe has implemented ServiceNow SAM, HAM and Discovery for many customers. We have walked the walk and talked the talk, resulting in a lot of lessons learned for all parties.
Today, nearly every software publisher offers some form of Software-as-a-Service (SaaS) solution - ranging from straightforward storage repositories to full-stack productivity and business applications. Unlike traditional software, ...
What if we told you that we’ve been ignoring a whole category of assets that should absolutely be part of ITAM?
Let’s cut to the chase - sustainability isn’t a side issue anymore. It’s no longer just a line in your annual report or a feel-good initiative tagged onto a few recycling bins...
If you work in ITAM, FinOps is less of a leap than it looks. Both disciplines share the same core goals: visibility, cost control, and business value; just applied to different environments. This article walks through our See, Save, Plan, Run framework for cloud cost management and shows how your existing ITAM instincts translate directly into FinOps practice.
If your CMDB and your ITAM platform disagree about a single asset, you don't have two systems of record. You have two guesses. That's the uncomfortable starting point for most organisations, even ones that are confident they've got this covered.
AI has officially arrived in Software Asset Management. With the Yokohama and Zurich releases, ServiceNow introduced and expanded Now Assist for SAM Pro, bringing generative AI directly into the SAM workspace.
Running SAM Pro in a single legal entity is challenging enough. Scaling it across a corporate group, with shared contracts, regional budgets, and multiple operating models, is where many SAM programs start to fracture.
This isn’t a tooling issue. It’s a structure and governance problem.
